This Privacy Policy describes how Christian A. Chapman ("we," "us," or "our") collects, uses, and handles information you provide when you visit christianachapman.com or submit a form on this website. We take your privacy seriously and are committed to handling your information responsibly.
1. Information We Collect
Information You Provide Directly
When you fill out a contact form, property intake form, or subscribe to email updates on this website, you may provide:
- Your name, phone number, and email address
- Property address and county
- A description of your property situation (e.g., tax status, ownership dispute, title issue)
- Any additional details you choose to share in free-text fields
Information Collected Automatically
Like most websites, this site may collect basic technical information when you visit, including your IP address, browser type, referring URL, and pages visited. This information is collected through standard server logs and any analytics tools in use. We do not use this information to personally identify you.
2. How We Use Your Information
Information you submit through our forms is used exclusively to:
- Respond to your inquiry about a property situation
- Contact you by phone or email within the timeframe indicated
- Evaluate whether we can help with your specific property circumstances
- Send educational content if you opted in via the blog subscription form
We do not use your information for advertising purposes, behavioral tracking, or any use unrelated to the real estate services described on this website.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Professional referrals: If your situation requires the assistance of a title attorney, probate attorney, or other professional, we may share relevant property and contact details with that professional — with your knowledge.
- Affiliated network: We are affiliated with
. In some cases, your inquiry may be reviewed or assisted by professionals within that network. All parties operate under the same commitment to privacy and confidentiality. - Legal obligation: We may disclose information if required to do so by law or in response to a valid legal process.
4. Data Retention
We retain your contact and property information for as long as necessary to follow up on your inquiry and for a reasonable period thereafter in case you contact us again about the same or a related property. If you would like your information removed from our records, please contact us directly and we will honor that request promptly.
5. Communications
If you submit a property intake form or contact form, you may receive a follow-up call or email from us regarding your inquiry. This is not a marketing list. If you subscribed to the blog email list, you may receive occasional educational content about problem real estate in North Texas. You may unsubscribe at any time by replying to any email with "unsubscribe" in the subject line.
6. Cookies and Tracking
This website may use cookies or similar technologies for basic functionality and analytics. We do not use advertising cookies or track your behavior across other websites. If you prefer not to accept cookies, you can configure your browser to refuse them, though some features of the site may not function as intended.
7. Security
We take reasonable precautions to protect the information you submit. However, no transmission over the internet is completely secure. Please do not submit highly sensitive personal or financial information through web forms — for sensitive matters, contact us directly by phone.
8. Children's Privacy
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will remove it.
9. Texas Residents
If you are a Texas resident, you may have additional rights under Texas law regarding your personal information. To exercise any such rights or to request information about the data we hold about you, please contact us directly.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the website after any update constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Christian A. Chapman
- McKinney, Texas
- Email: Christian@problemre.com
- Website: christianachapman.com